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Customer Service Advisor





Job Reference: 


Job Type:


Salary Per Month:




What's in it for you?

    • A gross salary of €900 x 14 payments per year
    • A monthly performance-based bonus up to €120
    • A daily food allowance of €7.23
    • Relocation packages with 1 direct flight payback
    • Full time contract (40 hours a week) Monday-Friday 7.30-17.30 (8 hours rotational shift)
    • Possibility to stay in one of the company accommodations for up 1 year - at the cheapest cost in Lisbon of €280.
    • Private Health Insurance
    • No previous experience is needed as this global giant provides exceptional training and development.
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About the Role: 

Italian Speaking Business Travel Agent - Lisbon

We are looking for trainee Italian speakers at C2 level to work for a global giant in customer service outsourcing. This company has offices in 50 countries and 100.000 employees that speak 60 different languages. We are looking for people that would like to join the Italian speaking Customer Service team of one of the biggest low-cost European airlines and support the customers with their travel across the world.

What will I be doing?

• Verify if transport operators are treating all passengers by their rights.
• Understand the customer's unique situations and proceed with treatment and follow-up of their legal claims.
• Manage legal claims with different actors with lawyers, legal officers, and national enforcement bodies to properly assess the customers claiming foundations.

What do I need to do this?

• EU passport or ID card - This is Mandatory!
• C2 level in Italian
• Training is in English, so you'll also need to be highly competent in the English language (B2 minimum).
• Can multitask, as you will be speaking to partners via phone, email, and web chat

What's next?

• Hit the apply button!
• Have a chat with one of our consultants
• One stage interview
• Job Offer!

If you can speak Italian to a fluent C2 and you reside inside EU, then this job opportunity is for you! Apply now for an immediate interview!

If this role or location doesn't sound like the one for you, we have a variety of multilingual roles available across the whole of Europe! Contact us now to find out more about these incredible opportunities.

Or if you know someone who may be interested, refer them to us for your chance to pocket €250-€300 if they secure permanent work! (T&Cs Apply)

Consultant Details: 

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Carlo Sorci

+44 7736 901669

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