Customer Service Advisor

Language:

Italian

Campaign: 

Sporting Company

Job Reference: 

4819

Job Type:

Permanent

Salary Per Month:

€1,050

Location:

Athens

What's in it for you?

• Permanent Contract of Employment from day 1
• Salary of €1050 paid 14 times a year (monthly plus one extra salary in December and June)
• Performance bonus: Up to 10% according to your performance and KPI’s per month after the first 3 months (to be paid on the 4th month)
• Private Medical insurance (Generali) from the Hire date
• 5 euros per working day (Up Hellas Card)
• Work at Home options available anywhere in Greece.
• All equipment will be shipped to successful candidates
• Private healthcare & dental insurance
• Continuous learning/development opportunities and competitive career opportunities
• A safe, friendly, creative, innovative and technological organization
• International and multicultural environment

About the Role: 

Italian Speaking Customer Advisor - Athens, Greece

An exciting new vacancy with a global leader in end-to-end customer experience (CX) products and solutions, with one of the world’s best-loved brands, specializing in Sports Goods and Athletic equipment!

Our client has an award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience. They are looking for dedicated and passionate Italian speakers to join their Award Winning Team!

Are you an Italian native or fluent Italian Speaker with strong English communication skills?
Looking to make your career in a multicultural environment in historic Athens?
We have the perfect opportunity for you!

What will I be doing?
• Joining the Italian Customer Support team as a customer service specialist in this project, your daily responsibilities will include:
• Providing the highest level of support to customers via phone and email on a range of issues
• Giving accurate, valid and complete information by using the right procedures
• Being the owner of the customer query and ensuring a timely resolution and response
• Building meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meeting and exceed customer service quality goals, compliance regulations and productivity targets
• Creating amazing customer experience that people value and can be proud of
• Being responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Italian (C2)
• Intermediate level of English (at least B2) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Greece
• Be a local candidate or willing to relocate to historic Athens, Greece

If you can speak Italian and you reside inside EU, then this job opportunity is for you! Apply now for an immediate interview!

If this role or location doesn’t sound like the one for you, we have a variety of multilingual roles available across the whole of the Europe! Contact us now to find out more about these incredible opportunities. Also, if you do know someone who can be interested about the role above, just refer it to us and you will earn a one pay referral scheme bonus of 250 euros if he\she is hired. (T&Cs Apply)

Consultant Details: 

George Doulkeridis

george@lrp.jobs

+44 7801 567205

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