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Customer Service Advisor

Language:

Spanish

Campaign: 

Gambling and Betting Platform

Job Reference: 

4997

Job Type:

Permanent

Salary Per Month:

€1047

Location:

Athens

What's in it for you?

    • One Way flight to Athens
    • Two weeks of fully paid accommodation and help to find permanent
    • Airport pick up upon arrival
    • Support in obtaining National Insurance and Bank Account
    • Excellent salary up to €1,050 per month, on 14 salaries per annum
    €120 performance bonus paid monthly
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About the Role: 

Spanish Speaking Customer Service Advisor we have an urgent requirement for a Spanish-speaking Customer Service Advisor to join an International Outsourcing giant! Our client is an employer of choice having won multiple Awards for Customer Service and Quality, and they have a strong reputation for providing excellent working conditions to their employees! With over 12,000 satisfied employees in Greece, they are looking to recruit for their Athens offices. This is a full-time vacancy on 40 hours weekly basis, with 8 hours shifts (between 8:00 am to 12:00 pm).

Assist customer base via Live Chat, telephone, and email with a wide variety of account queries including payment, login, verification, and bet queries.

• Respond promptly to customer inquiries

• Handle complaints, provide appropriate solutions

• Direct unresolved requests and issues to internal departments and follow up to ensure resolution

• Record inquiries, comments, and complaints

• Enhance customer experience through feedback you give to Product teams

• Make outbound calls to help customers or ensure resolution

• Handle daily internal back-office tasks

Consultant Details: 

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George Doulkeridis

+44 7801 567205

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