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Customer Service Advisor

Language:

German

Job Reference: 

4682

Job Type:

Permanent

Campaign: 

Salary Per Month:

€1100

Last Minute Accommodation Provider

Location:

Lisbon

What's in it for you?

    • Monthly gross salary of €1000 paid over 14 months
    • Monthly performance-based bonus up to €100
    • A monthly language bonus up to €100 Guaranteed
    • Singing Bonus of up to €3000 (conditions apply)
    • A daily food allowance of €7.23
    • Relocation packages with 1 direct flight payback
    • Full time contract (40 hours a week - Monday-Sunday on 8 hours rotational shift)
    • Possibility to stay in one of the company accommodations for up 1 year - at the cheapest cost in Lisbon of 280 euros.
    • Private health insurance
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About the Role: 

Customer Service Advisor - Lisbon

We are looking for C2 German speakers to work for a global giant in customer service outsourcing. This company has offices in 50 countries and 100.000 employees that speak 60 different languages.
A fantastic opportunity has arisen to join the German speaking Customer Service Advisor to join the "Hotel Consultants" team for a growing travel agency and metasearch engine, owned by Airbnb.

Your job would be to support customers and help them with a variety of queries, including finding and booking a last minute hotel at a great price!
Their unique website and app specialises in same-day deals at boutique hotels, which notify the company about their unsold rooms at short notice, in order to ensure they don't remain empty! This is the site to go to for amazing deals tonight, tomorrow and beyond!

What will I be doing?

• Assisting customers with general inquiries regarding hotel services, bookings, etc. and advise the clients with the best options for them
• Be intermediate between the client and the hotel and assists them to delivery high standard services.

What do I need to do this?

• EU passport or ID card
• C2 level in German
• Training is in English, so you'll also need to be highly competent in the English language (C1 minimum).
• Be able to multitask, as you will be speaking to partners via phone, email and web chat

What's next?

• Hit the apply button!
• Have a chat with one of our consultants
• One stage interview
• Job Offer!

If you can speak German to C2 Level and you reside inside EU, then this job opportunity is for you! Apply now for an immediate interview!

Consultant Details: 

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Carlo Sorci

+44 7736 901669

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