About the Role: 

Customer Service Advisor - Lisbon

We are looking for C2 German speakers to work for a global giant in customer service outsourcing. This company has offices in 50 countries and 100.000 employees that speak 60 different languages.
A fantastic opportunity has arisen to join the German speaking Customer Service Advisor to join the "Hotel Consultants" team for a growing travel agency and metasearch engine, owned by Airbnb.

Your job would be to support customers and help them with a variety of queries, including finding and booking a last minute hotel at a great price!
Their unique website and app specialises in same-day deals at boutique hotels, which notify the company about their unsold rooms at short notice, in order to ensure they don't remain empty! This is the site to go to for amazing deals tonight, tomorrow and beyond!

What will I be doing?

• Assisting customers with general inquiries regarding hotel services, bookings, etc. and advise the clients with the best options for them
• Be intermediate between the client and the hotel and assists them to delivery high standard services.

What do I need to do this?

• EU passport or ID card
• C2 level in German
• Training is in English, so you'll also need to be highly competent in the English language (C1 minimum).
• Be able to multitask, as you will be speaking to partners via phone, email and web chat

What's next?

• Hit the apply button!
• Have a chat with one of our consultants
• One stage interview
• Job Offer!

If you can speak German to C2 Level and you reside inside EU, then this job opportunity is for you! Apply now for an immediate interview!