What's in it for you?
- • Salary up to €1045 per month paid for 14 months
• Up to €180 monthly performance bonus
• Private Medical care and life insurance
• You can choose to work from the stunning Central Athens office, work from home (Home Office) or work hybrid.
• Receive Award Winning training, from the best in the • Call Centre Industry!
• FREE one-way flight to Athens,
•FREE accommodation in a hotel for 4 weeks, help to secure permanent accommodation afterward!
About the Role:
Spanish speaking Social Media Moderator you will be representing the world's most popular Social Media platform, with almost 3 billion registered profiles. This platform has changed the way we stay connected with our friends and family and can only be described as a global phenomenon! They are driven by creativity and innovation and have introduced all the features that we now know and love!
What will I be doing?
You will be providing outstanding customer service in the Spanish market, and technical support to users while maintaining extra high community standards
Investigate and resolve issues that are reported by users such as requests for account support and reports of potentially abusive content
Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of the community of users
Respond to user inquiries with high quality, speed, empathy, and accuracy