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Customer Service Advisor

Language:

Italian

Campaign: 

Accommodation Provider

Job Reference: 

4775

Job Type:

Permanent

Salary Per Month:

€850

Location:

Lisbon

What's in it for you?

    • Reimbursement flight/travel cost after 3 months.
    • €360 on top of your salary for the first 6 months
    • Support from the Welcome Team to help you to find accommodation.
    • Support in obtaining National Insurance and a bank account.

    In addition to all this, you'll receive:
    • A gross salary of €850 x 14 months
    • A monthly performance bonus up to €120 Meal allowance** (food card with €7.17 per working day)
    • Full time contract (40 hours a week / 8 hours per day / 2 days off) Monday - Sunday
    • Industry award-winning training
    • Private medical insurance after 6 months
    • 22 days paid holiday + bank holiday
    • Career Opportunities
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About the Role: 

Italian speaking Customer Service Advisor | Relocate to Lisbon, Portugal

We're seeking those passionate about Customer Service who can speak Italian fluently, to join the Customer Service Team at an award-winning outsourcing business, representing the world's leading travel accommodation online platform company in Lisbon, Portugal.

What will I be doing?

• You will be the first point of contact for customers, offering support with any issues that they are having with the website.
• Identifying and solving general inquiries and concerns.
• Following on from your training and continuous support, you'll be speedily troubleshooting these issues whilst providing top class customer service.
• The website has revolutionised the way we think about accommodation when we want to go on holiday or away a few days.
• This is a great chance to join a friendly and supportive team to work from home boost your professional career while you work there.


What do I need to do this?

• EU passport or ID card
• Italian native/C2 level
• Training is in English, so you'll also need to be highly competent in the English language (B2 level)
• To be passionate about customer service
• Have the ability to multitask, as you will be speaking to customers via phone, email and web chat

What's next?

• Hit the apply button and get interviewed now !!
• If you are interested in this opportunity, apply now for an immediate interview!

If this role or location doesn't sound like the one for you, we have a variety of multilingual roles available across the whole of the UK and Europe! Contact us now to find out more about these incredible opportunities. 

Consultant Details: 

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Carlo Sorci

+44 7736 901669

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