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Technical Support Advisor

Language:

Dutch

Campaign: 

Search Engine

Job Reference: 

5142

Job Type:

Permanent

Salary Per Month:

€1300

Location:

Athens

What's in it for you?

    • 100 euros monthly performance bonus
    • Private Medical care and life insurance
    • Work from state-of-the-art offices in the heart of Athens
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About the Role: 

As a Dutch speaker you will be representing the leading American multinational technology company
This is a full-time vacancy on 40 hours a weekly basis, with 8 hours shifts Monday to Sunday (between 9:00 am to 7:00 pm).

Communicate with customers via phone, chat & e-mail
Troubleshoot technical issues using your problem-solving skills
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and always show empathy
Work towards reaching targets as set out by the client statement of work as well as internal targets
Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
Log the cases on internal systems, while getting up to date with client’s products & services.

Consultant Details: 

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George Doulkeridis

+44 7801 567205

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