About the Role: 

Join Our Vibrant Customer Service Team in Sofia! ?

Are you ready to embark on an exciting career journey that combines cutting-edge technology, exceptional customer service, and a fantastic work environment? We are seeking passionate individuals to join our rapidly growing team in Varna or Sofia as Customer Service Representatives, offering both online chat and phone support.

Position: Customer Service Representative
Location: Varna or Sofia, Bulgaria
Salary: Up to 1500 euros per month (equivalent to 2930 Bulgarian Lev) + Commission for Upselling
Contract: Full-Time, 5 days out of 7 per week
Language Requirement: Minimum C1 level German proficiency

Why Choose Us?

? Stunning Office: Our modern offices provide an inspiring setting for your professional growth. With a dynamic atmosphere, it's a hub where innovation and collaboration flourish.

? Role Overview: As a Customer Service Representative, you will provide exceptional customer support via both online chat and phone interactions. Your dedication and communication skills will shape positive experiences for our valued customers.

? Cutting-Edge Technology: Be part of a team that embraces technology to offer seamless customer interactions. Whether through chat or phone, your solutions-oriented approach will make a difference.

? Start Date: Immediate start dates available

? Relocation Package: We're committed to your smooth transition! Our relocation package includes flight reimbursement of up to 600 euros and a comfortable 2-week stay in a hotel or apartment.

? Commission Opportunity: Elevate your earning potential with upselling opportunities! Earn additional commission, up to 500 euros (977 Lev), by offering value-added services to customers.

? Comprehensive Benefits: Your well-being matters. Enjoy our benefits package, which includes private health and life insurance.



Qualifications:

Excellent communication skills in German (minimum C1 level)
Passion for delivering exceptional customer service
Ability to excel in a fast-paced environment
Proficiency in written and verbal communication
Collaborative team player with a positive attitude

What We Offer:

Competitive salary of up to 1500 euros per month (equivalent to 2930 Bulgarian Lev)
Additional commission for successful upselling (approx. 500 euros / 977 Lev)
Full-time employment
Relocation support for a seamless transition
Opportunity to thrive in a tech-savvy work environment
Comprehensive benefits package, including private health and life insurance, food vouchers, Multisport card, transport allowance.

How to Apply:

Are you ready to take on this exciting opportunity? Join our team and become a key player in the world of customer service. To apply, send us your updated CV and your proficiency in German.

Seize the chance to shape your career with a forward-thinking company. Apply now and join a team that's setting new standards in customer support!

Note: Company name will be disclosed during the recruitment process.