What's in it for you?
- • Salary €1300 per month paid 14 months
• 100 € performance bonus available
• Private Medical care and life insurance
• Work from state of the art offices in the heart of Athens.
About the Role:
Norwegian-speaking Technical Support Operative to work for a multi-Award-Winning Outsourcing Giant that is going from strength to strength in recent years. You will be working for one of the biggest employers in Greece, with over 12,000 employees in the Country!
You will be representing the World’s leading American multinational technology company that focuses on artificial intelligence, search engine, online advertising, cloud computing, and computer software. Their search Engine has become a part of our everyday vocabulary and there is no way we can spend a single day without logging into their service! This is a full-time vacancy on 40 hours a weekly basis, with 8 hours shifts Monday to Sunday (between 8:00 am to 8:00 pm).
Communicate with customers via phone, chat & e-mail
Troubleshoot technical issues using your problem-solving skills
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and always show empathy
Work towards reaching targets as set out by the client statement of work as well as internal targets
Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.