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Customer Support Agent

Language:

Finnish

Campaign: 

Job Reference: 

5195

Job Type:

Permanent

Salary Per Month:

€1100

Location:

Chania

What's in it for you?

    Benefits:
    • Salary of €1100 per month paid for 14 months
    • Guaranteed salary increase by 100 euros monthly after 6 months
    • Second guaranteed salary increase by 150 euros monthly after one year!
    • Total of 1,350 salary per month after 12 months!
    • FREE ACCOMMODATION FOR EVER (or 300 euros towards your rent per month)
    • Private Medical care and life insurance
    • Work from sunny Chania, in Crete
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About the Role: 

Finnish-speaking Customer Support Agent
FREE ACCOMMODATION
If Finnish is your native language and you are feeling the Christmas blues, then how about moving to sunny Crete, in Greece?
My client is looking for Finnish-speaking Customer Support Agents to work for a multi-Award-Winning Outsourcing Giant that is going from strength to strength in recent years. You will be working for one of the biggest employers in Greece, with over 12,000 employees in the Country!
You will be representing an Energy company, who is pioneering a fossil-free agenda within the next generation! This giant is operating in Sweden, Norway, Finland, Denmark and Germany and are making huge investments to their people and the environment.
Benefits:
• Salary of €1100 per month paid for 14 months
• Guaranteed salary increase by 100 euros monthly after 6 months
• Second guaranteed salary increase by 150 euros monthly after one year!
• Total of 1,350 salary per month after 12 months!
• FREE ACCOMMODATION FOR EVER (or 300 euros towards your rent per month)
• Private Medical care and life insurance
• Work from sunny Chania, in Crete

What you’ll be doing:
This is a full-time vacancy on 40 hours a weekly basis, with 8 hours shifts Monday to Friday (between 8:00 am to 6:00 pm).
• Communicate with customers via phone, chat & e-mail
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and always show empathy
• Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
• Log the cases on internal systems, while getting up to date with client’s products & services.
What you’ll need to apply:
• Ability to speak Finnish in a native capacity (C2) and professional knowledge of English (B2)
• Be passionate about high-quality service.
• Have a professional approach when dealing with customer queries.

What happens next?
APPLY NOW to be considered for this role! Multiple positions are available, with starting dates in December and January!
If your application is successful, we will contact you directly to arrange immediate Web-interviews. Upon succeeding in your 1st interview you will be invited to complete an online assessment. Upon successful completion of the assessment, you are immediately offered the job!

Consultant Details: 

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George Doulkeridis

+44 7801 567205

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