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Technical Support Operative





Job Reference: 


Job Type:


Salary Per Month:




What's in it for you?

    • €1050 paid 14 times per year (double salary in December and June)
    • Free flight to Athens
    • Free Taxi to pick you up from the Airport
    • Two weeks of free accommodation
    • Private health insurance (starting the day you sign your contract)
    • Assistance with registration at the tax office, getting phone number, opening bank account
    • Work from Home (Home Office) anywhere in Greece
    • Working hours Monday to Friday 10:00 – 19:00
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About the Role: 

Day-To-Day Tasks:
• Assists customers and field engineers by diagnosing problems remotely through effective troubleshooting and isolation
• Identifies the cause of hardware / software faults and provides a solution
• Resolve over phone or email or onsite via parts and engineer dispatch
• Working with Technical Account Management team to monitor and tracks issues to ensure speedy resolution.
• Advises & educates customers through combination of experience & guideline documentation to ensure a solution to their technical issues.
• Provides input on recurring customer problems and shares that information with other technical team members when relevant.
• Monitors own ‘open case’ workload and drives to closure.

Consultant Details: 

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George Doulkeridis

+44 7801 567205

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