Polish-Speaking Customer Success Specialist

Polish Customer Support Advisor – NIKE

We are hiring a Polish-speaking Customer Support Advisor to join the NIKE team in Sofia, Bulgaria.

You’ll support NIKE customers by answering queries, resolving issues and helping deliver a great customer experience across a range of channels. This is a permanent, full-time role based in Sofia, with a planned start date of 19 October 2026.

What you’ll need

• C1-level Polish, spoken and written
• B2-level English
• Strong communication and problem-solving skills
• A customer-focused attitude and confidence using systems
• Eligibility to work in Bulgaria or willingness to relocate



What’s on offer

• Monthly gross salary of €1,789.52
• Permanent employment with Concentrix
• Healthcare benefits
• Travel support for eligible relocators
• Relocation package, including accommodation for up to one month
• Flight costs reimbursed after relocation
• Training, development and career opportunities within an international business
• The chance to work on behalf of a globally recognised brand, NIKE