I am reaching out to share a new opportunity for English-speaking candidates who are interested in gaining international work experience in Lisbon.
This is a digital marketing job opportunity for someone who has experience in digital marketing campaigns and understand how they work on a social media platform. Experience in this field is mandatory as you'll be expected to know the fundamentals from day 1.
If you're interested please send me a copy of your CV, in English, in reply to this mail
🌐 Position: English-Speaking Digital Marketing
📍 Location: On-site only in the Lisbon area
📅 Start date: 24th September and 10th October (Please note that due to the urgency of the start, candidates must already be in Lisbon with documentation ready to begin on time)
💶 Compensation & Benefits:
- Monthly gross salary: €1125 × 12 months - This includes guaranteed bonuses (signing bonuses and working bonuses)
- €920 in Summer and Winter bonus
- Meal allowance: up to €167 net per month
- Healthcare options available
Additional benefits include:
- Private health insurance from day one
- 25 days of annual leave + public holidays
- Strong career progression opportunities (around 80% of leadership roles are filled internally)
- Company perks including gym discounts, restaurant offers, and social events
- 3 weeks of fully paid training
🕒 Working Hours:
- Rotational shifts Monday to Sunday
- Working hours: 07:00 – 19:00
- Full-time contract – 40 hours per week
📋 Main Responsibilities:
- From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.
- Handle and resolve end to end product troubleshooting and customer support for our client advertising products, on case volumes across email and chat channels.
- Own and drive query resolution through collaboration within house Product Operations & Eng groups to resolve all types of generic, technical or product queries.
- Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points.
- Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer.
- Partner with inhouse technical specialists to educate advertisers on product features and common issue types.
🎓 Requirements:
- EU passport, or Portuguese rwork visa + NIF and NISS
- C1+ level English
- Experience on paid campaign management is mandatory.
- Have a degree in Marketing or related field.
- Have experience in Digital Marketing.
- Have experience in a Contact Centre, Service program for any Advertising Tech company.
- Are fluent with any social media products usage and basic understanding of digital advertising.
- Have a strong customer service-oriented skill.
- Can work as a team member, as well as independently.
📩 Interested?
Please feel free to reply to this email, send your CV.