🎮 Danish or Norwegian Speaking Customer Support – PlayStation
📍 Larnaca, Cyprus – On-site
📅 Start Date: 12 October
🇩🇰 Danish OR Norwegian speakers
🎮 PlayStation Customer Support
Love gaming and fancy living and working in sunny Cyprus? ☀️🎮
We're recruiting Danish and Norwegian-speaking Customer Support Advisors to join the PlayStation customer support team in Larnaca, Cyprus.
You'll be helping PlayStation customers with everything from account access and password resets to payments, billing and console or network-related queries.
💰 Salary & Bonus
- €1,350 gross per month
- Salary increases to €1,400 gross per month after 6 months
- Uncapped performance bonus
- Average performance bonus of approximately €250–€300 per month
- Bonus paid monthly alongside your salary
🏡 Relocation Package – Choose One
If you're relocating to Cyprus, there are two relocation options:
Option 1 – €1,500 Relocation Package
Receive €1,500 approximately 2–3 weeks after starting. You arrange your own flight and accommodation.
OR
Option 2 – Flight + Accommodation Support
- Flight reimbursement of up to €300
- Foundever accommodation available for up to 2 months
- First month FREE
- Second month only €100
⏰ Working Hours
- 40 hours per week
- Monday–Friday operation
- Rotational shifts between 09:00 and 19:30
- No night shifts
- 5-week training programme
- Training hours: Monday–Friday, 10:00–18:45
🎮 What You'll Be Doing
You'll provide PlayStation customers with support via phone, email and live chat, including:
- PlayStation account support
- Password resets and account access
- Payment and billing enquiries
- Console and network-related troubleshooting
- Resolving customer issues and complaints
- Escalating more complex technical issues when required
- Delivering friendly and professional customer service
👤 What We're Looking For
You'll need:
- Danish C2 OR Norwegian C2
- English B2 or above
- High school education or equivalent
- Good communication and problem-solving skills
- Confidence using computers and troubleshooting customer issues
Previous customer service, contact centre or technical support experience is welcome but isn't essential.
📄 Contract
- 2-year contract
- Opportunity to move onto an indefinite contract afterwards
- 6-month probationary period
- Full training provided
🇨🇾 Who Can Apply?
We can consider:
- Candidates already living in Cyprus
- EU citizens willing to relocate to Cyprus
Please note that visa sponsorship is not available, so applicants relocating from overseas must have the right to work in Cyprus.
🌴 Ready for Cyprus?
If you speak Danish or Norwegian, enjoy helping people and would love the opportunity to work with one of the biggest names in gaming while living in sunny Cyprus, we'd love to hear from you.
Apply today to find out more about the PlayStation team in Larnaca.